Refund policy

Returns & Exchanges Policy

Due to the mystical and strictly secret nature of our mystery bundles, all sales are final, and we do not accept returns or exchanges. Fate has chosen your items 🔮

However, we want your experience with the shadows to be nothing short of magical. If an item arrives broken, damaged by a rogue poltergeist, or if there is a genuine issue with your order, please contact us immediately at glimmerandghouls@gmail.com within 7 days of delivery. We will always do our best to make it right!